At Outlet Posh Sewn Store, we approach shipping and returns with the same precision we apply to crafting our premium casualwear—from our Classic Lined swimwear to our Everywear Performance activewear. Below you’ll find all the details about our shipping options and refined return process.
Shipping Information
Order Processing
We carefully prepare your order within 1-2 business days of purchase, ensuring each item meets our quality standards before shipment.
Shipping Options
We offer two shipping methods to accommodate your needs:
Standard Shipping (DHL/FedEx):
- Delivery in 10-15 business days after shipment
- Flat rate of $12.95
- Recommended for fastest delivery
Free Shipping (EMS):
- Delivery in 15-25 business days after shipment
- Free for orders over $50
- More economical option
Note: We ship worldwide except to certain Asian and remote regions. International customers may be responsible for customs fees.
Returns & Exchanges
We stand behind every stitch in our collections—from our Fleece & Velour loungewear to our Flat Front & 6-Pocket designs. If you’re not completely satisfied, we offer flexible return options.
Eligibility Requirements
- Items must be returned within 15 days of delivery
- All original tags must be attached (like our Easy Drawcord waistbands)
- Items must be unworn, unwashed, and in original packaging
- Proof of purchase required (order confirmation email)
Final Sale Items
The following items cannot be returned or exchanged:
- Beach Club seasonal collections
- Customized Button Ups
3-Step Return Process
Step 1: Initiate Your Return
Email our Washington-based customer care team at [email protected] with:
- Your order number
- Item(s) you wish to return
- Reason for return
- Preferred resolution (refund/exchange/store credit)
Use this template for your email:
Subject: Return Request – Order #[Your Order Number]
Dear Posh Sewn Team,
I would like to return/exchange the following item(s) from my order #[Order Number]:
- [Product Name] in [Size/Color]
- [Product Name] in [Size/Color]
Reason for return: [Please specify]
I prefer: [ ] Refund [ ] Exchange for [Item/Size] [ ] Store Credit
Shipping Address: [Your Name] [Your Address]
Best regards,
[Your Name] [Your Email]Step 2: Package Your Items
Return your items with the same care we give our Corduroy fabrics:
- Use the original packaging when possible
- Include all original tags and accessories
- For exchanges, clearly note your requested size/color
Step 3: Ship Your Return
Choose your preferred shipping method (return shipping costs are the customer’s responsibility):
- DHL/FedEx: Recommended for fastest processing
- EMS: More economical option
Ship to:
Outlet Posh Sewn Returns2811 Battery Place Northwest
Washington, US 20016
Refund Processing
We process refunds with the same efficiency as our Everywear Performance fabrics wick moisture:
- Timeline: 3-5 business days after we receive your return
- Method: Original payment method (Visa, MasterCard, JCB, PayPal)
- Deductions: Original shipping fees are non-refundable
Exchange Policy
For exchanges of our Long Sleeve T-Shirts or Joggers:
- We’ll ship your new item once we receive the return
- Price differences will be charged/refunded as needed
Quality Assurance
Every returned item undergoes the same rigorous inspection we apply to our Classic collection—if an item shows signs of wear or damage, we may issue partial refund or store credit instead.
Contact Our Team
For any questions about shipping or returns, contact our Washington workshop with the same care we give to our Henleys craftsmanship:
- Email: [email protected]
- Address: 2811 Battery Place Northwest, Washington, US 20016
We appreciate your trust in Outlet Posh Sewn Store—where every garment, and every customer experience, is crafted with precision.
